Our furniture is made from timber and timber veneers which are a naturally occurring material. These natural unique materials exhibit variations in knots, colours, patterns and grains. No two pieces are identical. These variations define the beauty of the product.
Prevention/Protection
Heat is not timber’s friend. Exposure to direct sunlight or heat sources such as heaters, fireplaces, and other sources of direct heat, can cause timber to crack, split and bow, while over exposure to sunlight can cause fading of your furniture. Ornaments placed on the furniture surface should be periodically moved to avoid shading.
It is recommended in any environment (hospitality or residential) to always provide heat / water resistant coasters when serving hot coffee, tea or cold drinks such as beer which often produces condensation. Heat resistant table mats should also be used if you intend on placing anything warm on timber surfaces. This will ensure you get the best life out of your timber furniture.
When considering your choice of dinnerware, serveware, coffee mugs & tea cups; take note of the finished surface underneath. Some ceramics have textured or abrasive surfaces which may scratch and damage the lacquer and timber.
Do not drag furniture when moving – this can cause legs and securing’s to be damaged.
Cleaning
Timber should be cleaned regularly especially when it is regularly exposed to food and beverages. Regularly dust furniture with a clean soft cloth; this will remove build up, which can damage the finish over time.
- Apply non-abrasive, solvent-free cleaners with a soft cloth. We recommend using warm, soapy water, and just dampen the cloth.
- Follow with a dry cloth while ensuring you always wipe in the direction of the wood grain.
The use of harsh cleaners or any solvents (this includes alcohol-based hand sanitiser) will have damaging effects on the timber, breaking down the protective varnish and void any warranty.
All liquid spills should be wiped up immediately with a soft, damp cloth in the direction of the wood grain. If sticky liquid residues do occur, they may be removed with a dilute solution of warm soapy water and damp cloth. The area should then be immediately wiped completely dry.
We strongly advise against using excessive amounts of water, when cleaning indoor timber.
